Terms of service

These Terms of Service govern your use of the ShadesWeb website and your purchase and use of products and services offered through ShadesWeb.

By accessing this website, creating an account, placing an order, downloading a product, or otherwise using ShadesWeb, you agree to these Terms of Service.

1. About ShadesWeb

ShadesWeb provides digital products and resources, including spreadsheets, calculators, templates, guides, business tools, and other downloadable materials.

Unless specifically stated otherwise, products sold by ShadesWeb are digital products. No physical product will be shipped.

2. Eligibility

By using this website or making a purchase, you represent that you are legally capable of entering into a binding agreement in your jurisdiction or that you have permission from a parent or legal guardian where required.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

3. Digital Product Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving:

  • Suspected fraud or unauthorized payment activity

  • Pricing or listing errors

  • Technical problems

  • Misuse of the website or our products

  • Violation of these Terms

If we cancel an order after payment has been collected and no valid basis exists for retaining the payment, an appropriate refund will be issued.

4. Digital Delivery

Digital products may be delivered through a download link, customer account, email, Shopify-supported digital delivery system, or another method described at checkout or on the product page.

Delivery is generally considered complete when the purchased digital product is made available to the customer.

Customers are responsible for providing a valid email address and maintaining access to the email account used for the purchase.

5. Product Information

We make reasonable efforts to accurately describe our products, including their features, file formats, compatibility, system requirements, and intended uses.

Customers are responsible for reviewing available product information before purchasing.

Product images, screenshots, examples, demonstrations, and sample data may be provided for illustration and may not represent every possible use or configuration.

6. License and Permitted Use

Unless a product page or separate license states otherwise, purchasing a ShadesWeb digital product grants the purchaser a limited, non-exclusive, non-transferable license to use that product for personal use or internal business use.

Purchasing a product does not transfer ownership of the underlying intellectual property.

Unless specifically authorized in writing, you may not:

  • Resell, redistribute, sublicense, share, or give away the product

  • Upload the product to file-sharing, marketplace, membership, or download websites

  • Make the product publicly available

  • Claim the product or its contents as your own original work

  • Remove or alter copyright, trademark, licensing, or ownership notices

  • Use the product to create a directly competing product primarily intended for resale or redistribution

  • Share a single-user license among multiple unrelated users or businesses

If additional users, businesses, locations, or organizations require access, additional licenses may be required.

7. Intellectual Property

The ShadesWeb website, branding, graphics, product designs, documentation, downloadable files, text, software, templates, and other original materials are owned by ShadesWeb or used with authorization and are protected by applicable intellectual-property laws.

Nothing in these Terms grants ownership of ShadesWeb intellectual property except for the limited usage rights expressly included with a purchased product.

8. Prices and Payment

Prices are displayed in the currency shown on the website or at checkout.

We may change prices at any time. A price change does not affect an order that has already been completed unless correction is required because of an obvious error or as otherwise permitted by law.

You agree to provide valid payment information and authorize the applicable payment provider to charge the amount shown at checkout.

Applicable taxes may be added or collected as required by law.

9. Refunds

Purchases are subject to our Return and Refund Policy.

Because ShadesWeb primarily sells downloadable digital products, purchases may become non-returnable after digital delivery or access, except as stated in our Return and Refund Policy or where applicable law provides otherwise.

10. Product Updates

Some products may receive corrections, improvements, or updates.

Unless expressly stated on the product page, purchase of a product does not guarantee:

  • Lifetime updates

  • A specific number of updates

  • Continued compatibility with future third-party software

  • New features

  • Custom modifications

Any update commitment specifically stated on a product page will apply to that product.

11. Third-Party Software and Compatibility

Some ShadesWeb products may require third-party software, applications, operating systems, or services.

Unless expressly stated otherwise, those third-party products are not included with your ShadesWeb purchase.

We are not responsible for changes made by third-party software providers that affect compatibility after purchase. We may provide updates or assistance when practical, but continued compatibility cannot be guaranteed unless specifically promised.

12. Customer Responsibilities

You agree not to:

  • Use ShadesWeb for unlawful or fraudulent purposes

  • Attempt to interfere with or disrupt the website

  • Attempt unauthorized access to accounts, systems, or data

  • Introduce malicious code or harmful software

  • Copy, scrape, reproduce, or commercially exploit website content without authorization

  • Circumvent download restrictions, licensing controls, or security measures

  • Use our products in violation of applicable law or third-party rights

13. Support

Support may be provided for products as described on the relevant product page.

Support does not automatically include:

  • Custom development

  • Customization of a product for a particular business

  • Training

  • Installation of unrelated third-party software

  • Troubleshooting equipment or software not supplied by ShadesWeb

We may request reasonable information necessary to diagnose a support issue.

14. Availability of the Website

We aim to keep ShadesWeb available and functioning properly, but uninterrupted or error-free operation cannot be guaranteed.

Access may occasionally be interrupted for maintenance, technical problems, security reasons, updates, or circumstances beyond our reasonable control.

15. Disclaimer

To the extent permitted by applicable law, ShadesWeb products and services are provided on an “as available” basis.

We do not guarantee that a digital product will produce a particular financial, business, operational, or other result.

Calculators, spreadsheets, templates, guides, and other resources are tools intended to assist users. Customers remain responsible for reviewing outputs and making their own business, financial, legal, tax, accounting, or other professional decisions.

Nothing sold through ShadesWeb should be treated as professional legal, tax, accounting, investment, or financial advice unless expressly stated otherwise.

16. Limitation of Liability

To the fullest extent permitted by applicable law, ShadesWeb will not be liable for indirect, incidental, special, consequential, or similar damages arising from use or inability to use the website or a digital product.

Where liability cannot legally be excluded, it will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of ShadesWeb, your violation of these Terms, or your infringement of another party's rights.

18. Termination

We may suspend or terminate access to ShadesWeb services where reasonably necessary because of fraud, abuse, unlawful activity, security concerns, or a material violation of these Terms.

Termination does not grant permission to continue using products in a manner prohibited by their applicable license.

19. Changes to These Terms

We may update these Terms from time to time.

The version published on this website will apply from its stated effective date. Changes will not retroactively remove rights that cannot legally be changed.

Continued use of ShadesWeb after updated Terms take effect constitutes acceptance where permitted by law.

20. Governing Law

These Terms are governed by applicable law, subject to any mandatory consumer-protection rights that apply based on the customer's location.

Nothing in these Terms is intended to deprive a customer of protections that cannot legally be waived.

21. Contact

Questions about these Terms of Service may be submitted through the ShadesWeb contact or support information provided on this website.

22. Entire Agreement

These Terms, together with applicable product licenses, the Return and Refund Policy, Privacy Policy, and any other policies presented during purchase, form the agreement governing your use of ShadesWeb and its products.

If a specific product license contains terms that conflict with these general Terms regarding use of that product, the specific product license controls for that issue.